Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you voluntarily share. This may include your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details during orders, though these are processed securely through our payment partners.

For our corporate clients, we may also obtain additional business information such as company registration details, preferred delivery timelines, and budget needs to tailor our services to your requirements.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We use your personal information mainly to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us determine which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

HarvestNectarOpal respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who assist us in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. This includes secure data storage, encrypted communications, and limited access to personal information within our organization.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect against evolving threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

This site employs cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings via your browser options. Note that turning off some cookies could impact how the site functions. For full details about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only HarvestNectarOpal and our site. We are not liable for the privacy practices of other sites.

We encourage you to examine the privacy policies of any third-party sites you access through links on our site.

Policy Updates

We might periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp near the top of this policy.

Please take a moment to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.